Frequently Asked Questions
Here are answers to most common questions. Can't find an answer? Call us!
General Options
Transfer account ownership
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Shipping options page settings
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Setting up product attributes
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Downloadable product
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
User Account
Manage payment settings and invoices
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Pricing and plans guide
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Setting your company office hours
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Shipping Methods
Shipping components
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Shipping options page settings
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Customizing Forms
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Increasing server memory
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Troubleshooting
Manage user comments
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Fully Responsive Design
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.
Multiple installs on one domain
If you transfer a subscription to a new tenant, all role assignments in role-based access control are permanently deleted from the source tenant and are not migrated to the target tenant.